Safe & Resilient
Our data collection systems are designed to be fast, secure, and always online.
Webtrends has data collection centers in the United States and Europe connected by a secure private network. Your data is always encrypted at rest and in transit.
How we Collect and Report Data
User visits SharePoint site
The Webtrends SharePoint tag runs in the browser and collects data from both the browser and the SharePoint User Profile Service
Browser data examples
IP address: 188.8.131.52 (you can mask this to 192.167.1.x)
Page URL: /sitename/SitePages/Home.aspx
Screen Resolution: 1920×1080
User Profile Service examples:
Name: Bob Smith
Custom field (employee ID): Employee ID
Data is sent to Webtrends
The data is sent to a Webtrends data collection center via a secure HTTPS GET request from the browser that returns a clear 1×1 gif image. The GET request includes the analytics data in the form of query parameters. Data is typically sent to the fastest (usually nearest to the browser) data collection point.
Data is Analyzed
Within minutes, data is securely moved from our global collection centers to our processing facility in the United States. Data is then analyzed and is made available for viewing within a few hours.
Reports are available to view online or exported to many formats such as csv and pdf. Data can also be viewed in Microsoft PowerBI.