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Taking the Customer Experience All the Way to the Bank

Earlier this week, we were down in Miami at NetFinance, a multi-channel marketing conference targeted specifically at financial institutions. During the show, we met with banks and various financial institutions to identify their struggles and provide suggestions on how to help them better understand their online customers. Online banking and financial services are industries that […]

Webtrends at SharePoint Conference 2014

Microsoft’s SharePoint Conference (SPC) 2014 has come and gone, and those of us who attended from Webtrends can report a great event all around. Not only were there more than 10,000 SharePoint enthusiasts at the event, but there were more than 170 Microsoft partners, including Webtrends, and many of our closest allies and friends. Spread […]

The Digital Strategy Maturity Curve

Brands in all stages come to us with questions on how to improve their strategy and overall customer experience. Some brands are starting out with basic webs analytics, while others are optimizing across multiple channels and seeing data about their customers in real-time. Each stage requires a different level of strategy and accompanying technology, but it doesn’t stop there.

Webtrends at SharePoint Conference 2014

It’s finally here. The annual SharePoint Conference – or as most folks call it: “SPC” – commences on March 3. Thousands of SharePoint enthusiasts will congregate in Las Vegas for a week-long extravaganza. This marks my third SPC and I’m thrilled to reconnect with customers, partners, friends and the entire community. There will be plenty […]

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