Technical Support Center

Webtrends offers self-help support options as well as tiered online and phone assistance. Ask questions, engage with other users and find the downloads you need to keep your digital marketing efforts going strong.


The single information portal for Webtrends clients. Find all product documentation, downloads, knowledge base articles, client onboarding materials, user forums, available training and more on MyWebtrends. Note that some content requires a MyWebtrends login.
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Access Support

To get a support center account, simply register for access to MyWebtrends.
Online Support Portal

Log a service request or check a case status.

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Call Technical Support

Find regional contact information & hours of service for our Support teams.

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Mobile SDKs, SharePoint Tag Installer and Administrator and Analytics On Premises Upgrade/Install Manuals.

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See Support Plans

Learn about the technical support plans available to you.
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