Your Teams Usage Data
In Our Easy-To-Read Reports

Webtrends provides a detailed, visitor-level view into your Teams’ activity, document contribution, and meeting information to increase adoption and improve productivity.

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Calls

This series of reports focus on call (peer to peer) activity and help you understand which departments, office locations, users, etc. are heavy call users and which are not engaged.

Calls

Are video and screen sharing capabilities being used? Which users tend to have the most calls? Who is doing the most calling? Do these tend to last longer than scheduled meetings?

Calls : Department

See which departments and users have the most peer to peer calls? Who is doing the calling and who is being called? Do these tend to last longer than scheduled meetings?

Calls : External Users

See how often calls have participants that are external to your organization.

Calls : Job Title

How does call activity differ at various levels of the organization? Which job titles have been slow to adopt?

Calls : Manager

See which users, grouped by manager, have the most calls? Are certain manager’s groups not using video or screen sharing?

Calls : Office Location

Which offices and users have the most calls? Are certain locations not using video or screen sharing due to poor performance.

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File and List Interactions

File and List Interaction reports provide visibility into what is being viewed and updated on your Teams site. Use the below reports to see if users are collaborating on documents, accessing new content, uploading new content, etc.

File Interactions

What are the most accessed files in the organization? See what new content has been added recently. Use the trend line to understand the life of a document and when time to update the content.

File Interactions : Anonymous Users

Find which files are being shared via link with anonymous users.

File Interactions : Department

Are different departments collaborating on documents? Drilldown to department and user name to see if a document has been modified by more than one department or user.

File Interactions : Job Title

Use this report to see which job titles are creating the most content. Find documents that are inspiring collaboration between job title groups.

File Interactions : Manager

Use this report to see which managers have the most file and list interactions within their group. Find where your champions are and find places that might need more training.

File Interactions : Office Location

Use this report to sort out which office locations have high Teams file adoption.


List Interactions

What are the most accessed lists in the organization. See what new content has been added recently. Use the trend line to understand the life of a list and when it’s time to update the content.

List Interactions : Department

Are departments collaborating on lists? Drilldown to department and user name to see if a list has been modified by more than one department or user.

List Interactions : Office Location

Use this report to sort out which office locations have high Teams list use adoption.

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Group Calls

Group calls occur when a call has more than two users and wasn’t scheduled. These kinds of calls are often initiated within a chat. Group call reports provide visibility into which departments, office locations, users, etc. are using this feature.

Group Calls

See which users take advantage of this feature. Are video and screen sharing capabilities being used? Do these tend to last longer than scheduled meetings?

Group Calls : Department

See which departments and users have the most group calls? Who is organizing the most group calls? Do these tend to last longer than scheduled meetings?

Group Calls : External Users

See what level of activity external users are having in your group calls.

Group Calls : Job Title

How does Group Call meeting activity differ between different job titles within the organization? Which job titles are heavy users of this feature?

Group Calls : Manager

See which users, grouped by manager, have the most group calls? Do certain managers have a propensity towards group calls vs scheduled meetings?

Group Calls : Office Location

Which offices and users have the most group calls? Are certain locations not using video or screen sharing due to poor performance.

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Scheduled Meetings

This series of reports focus on scheduled meeting activity and help you understand which departments, office locations, users, etc. are heavy meeting users and which are not engaged.

Meeting Length

Use this report to understand how long scheduled meetings typical run.

Organizer : Meeting Length

Are scheduled meetings running too long? Does the organizer of those long running meetings participate in the meeting? Use this report to see which organizers tend to have long running meetings.

Organizer : Participant Count

Which organizers have the highest participant counts? Does the organizer of those long running meetings participate in the meeting?

Scheduled Meetings

Are video and screen sharing capabilities being used? Which users tend to have the most scheduled meetings? Who is organizing the most scheduled meetings? Do these tend to last longer than group calls?

Scheduled Meetings : Department

See which departments and users have the most scheduled meetings? Within the department, who is organizing the most scheduled meetings?

Scheduled Meetings : External Users

See how often scheduled meetings have participants that are external to your organization.

Scheduled Meetings : Job Title

How does scheduled meeting activity differ at various levels of the organization? Which job titles have been slow to adopt?

Scheduled Meetings : Manager

See which users, grouped by manager, have the most scheduled meetings? Are certain manager’s groups more likely to use scheduled meetings compared to group calls?

Scheduled Meetings : Office Location

Which office locations and users have the most scheduled meetings? Are certain locations not using video or screen sharing due to poor performance.

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Users

Active Users

See which users have the most calls, group calls, and scheduled meetings.

Active Users : Department

See user activity by department to understand which parts of the organization are actively adopting Teams.

Active Users : Job Title

See user activity by job title to understand which levels of the organization are adopting Teams.

Active Users : Office Location

See user activity by office location to understand which locations are adopting Teams.

Active Users : Activity

Understand which users are performing which actions.

Users

Understand which users are performing which actions, and which aren’t doing any actions at all.

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