As we have previously communicated,  Webtrends support for the Infinity Early Access Program, Streams, and Infinity Data Connector ended on September 30th. Webtrends Analytics 9 & 10, Webtrends On Premise Analytics, Segments, and Webtrends SharePoint Analytics will continue to be supported and maintained by Webtrends.

Background

As part of the acquisition of the Infinity data platform by Oracle Corporation in March 2017, Webtrends continued to support customers on the Infinity Early Access Program (EAP) until they could transition to Oracle or another vendor. Under the terms of our agreement with Oracle, the EAP ended on March 31st 2019.  Clients transitioning to Oracle were granted an extension during a migration period.  All extensions and access to the Webtrends Infinity, Webtrends Streams and Webtrends Infinity Data Connector ended on September 30th 2019.

Webtrends Analytics 9 & 10, Webtrends On Premise Analytics, Segments, and Webtrends SharePoint Analytics are not affected and will continue to be supported and maintained by Webtrends.

FAQ

Is my contract for Analytics A9/A10 affected by this?
No. Webtrends remains fully committed to supporting clients using Webtrends Analytics products.

What happens to the Infinity data for EAP users?
Infinity data will be deleted as per our Terms of Software Service. Analytics 9/10 data will not be affected.