To get the most out of your SharePoint environment, you need to know how it’s being used and if it’s providing value.
Webtrends Analytics for SharePoint was designed specifically to understand the details of SharePoint and is used by leading enterprises worldwide to measure user behavior and increase ROI.
Reduce support calls to your departments
Encourage employees to contribute and to use the self-service, Shared Knowledge Repository, to learn from others facing similar challenges without having to contact HR or IT to get answers to common questions. With Webtrends, you can run reports on your users’ search experience to determine which search terms are being entered and whether results were returned or not.
If your users consistently get relevant results when searching your repository, then the solution should be providing value and decreasing your support calls. Search terms that don’t return results indicate content needs to be added for the topic.
Ensure your workforce has the latest messaging
Your growing and widely dispersed workforce needs to know the latest strategy, policy, or corporate and marketing communications plan. With Webtrends Analytics for SharePoint, you can measure and ensure that your workforce is consuming and engaging your content and messages.
You can run reports on consumption by content, location, department, and tagged areas of emails and newsletters. You can also run reports for each element down to the department and user level. Having all of this information can help you address inconsistent marketing and communication practices across your organization.
Validate that SharePoint is delivering results
Making an investment in SharePoint often involves multiple teams and stakeholders, complex designs, deployment and training, and the migration of thousands of critical assets into the platform. With such a commitment, it’s important to know that it’s performing as expected. With Webtrends Analytics for SharePoint, you can prove exactly how SharePoint is delivering value to your organizationthrough reports on traffic, content, engagement, and technology down to the department and user levels.
With a wealth of out-of-the-box reports, Webtrends offers the leading measurement solution for SharePoint, delivering user-specific metrics to assess ROI.
Prepare for reinvestment and upgrades
With each successive version of SharePoint, Microsoft has extended its core capabilities and performance impact. Webtrends can help you baseline SharePoint performance, identify preferred content, processes and design features as well as define clear objectives before and during your migration to the next version. You can even run reports across hybrid or mixed deployment environments.
Webtrends is a Microsoft-preferred analytics solution built from the ground up for the nuances of measuring performance of your SharePoint environment.
“From a content perspective, Webtrends has allowed us to see what employees are most interested in, which plays a huge role in the stories and news we publish on the intranet.”
—Amanda Nevels | Communications Manager, Employee & Leadership Communications, Siemens