CRM

Develop a lifetime of customer connections

Smart organizations use Webtrends Marketing Lab to gain insight into every customer interaction. They also use leading CRM solutions to maintain close contact with customers and prospects.

When you bring Webtrends data together with CRM, you can understand your customer motivations like never before. Through this integration you get online visitor behavior tied to customer records in your CRM interface for a 360-degree view of the customer. This enables better segmentation and more informed decision-making.

Webtrends and Microsoft Dynamics CRM Integration The Webtrends Analytics integration with Microsoft Dynamics CRM solves one of the main difficulties of enterprise marketing by aggregating online and offline customer data into a single repository for a complete view of customer interactions. More Details > Webtrends Analytics and Salesforce.com Integration The integration between Webtrends Analytics and Salesforce.com Customer Relationship Management (CRM) enables the understanding of what website content is of interest to an individual visitor. By integrating website visitor behavior with Salesforce, your organization will be appropriately armed for each and every interaction or engagement with a lead or customer. More Details > Webtrends Social Measurement and Salesforce.com Integration With an integration to Salesforce.com, Webtrends Social Measurement now provides a true social Customer Relationship Management (CRM) solution. More Details >