Webtrends

Home > Voice of Customer

Webtrends Analytics and Foresee Integration







  • Gain deeper insight into the effectiveness of your site search by combining direct survey feedback with visitors' actual onsite actions.


  • Perform in-depth ForeSee Results satisfaction surveys of specific groups, such as first-time visitors vs. repeat customers, and compare these results with the actions and behaviors of visitors, captured by Webtrends Analytics. You can use this integrated perspective to uncover site changes that improve search results, time on site and other conversation metrics.


  • Webtrends Specifications

    Webtrends Product
    • Webtrends Analytics v8.x or above
    Webtrends Environment
    • Webtrends On Demand
    • Webtrends Software with SmartSource Data Collector
    Other Specifications
    • Custom Report Capabilities
    • First Party Cookie Visitor Tracking

    Partner Specifications

    Partner Product
    • ForeSee Results
    Other Specifications
    • None

  • As the market leader in online customer satisfaction measurement, ForeSee Results captures and analyzes online voice of customer data to help organizations increase sales, loyalty, recommendations, and website value. ForeSee Results identifies improvements to websites and other online initiatives with the greatest ROI using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI). Since 2001, ForeSee Results has measured and benchmarked online satisfaction across hundreds of websites in many industries and sectors.

    Webtrends is an enterprise intelligence company that turns online and offline data into understanding. Our technologies and professional services help you uncover the trends and business opportunities that fuel your success.
© 2009 Webtrends Inc. All Rights Reserved.