Webtrends

Home > Voice of Customer

Webtrends Analytics and Bazaarvoice Integration







  • Measure and correlate word of mouth and online key performance indicators - such as conversion, AOV, abandonment rates, etc. - to gain insight on sales, support costs and effective merchandising.


  • The Webtrends Analytics and Bazaarvoice Integration helps you understand the impact of customer reviews and ratings on online performance. You can:

    • Improve conversion rates and sales by gaining new insight into the effect that customer word of mouth has on purchasing behavior.
    • Get the complete picture of online product performance - combining traditional web metrics with word of mouth insight.
    • Promote the most relevant products and services to improve business results.

  • Bazaarvoice enables the world’s largest brands to capture and amplify the voices of their customers to build sales. We bring word of mouth to ecommerce.

    Bazaarvoice products and services enable consumers to share opinions, knowledge, and experiences about products and brands online, within the purchase path. We then help companies maximize the strategic impact of user-generated review content through advanced analytics, search engine optimization, and syndication across the Web and to offline channels.

    Webtrends is an enterprise intelligence company that turns online and offline data into understanding. Our technologies and professional services help you uncover the trends and business opportunities that fuel your success.
© 2009 Webtrends Inc. All Rights Reserved.