Agency Program Director - Portland

Webtrends founded the web analytics industry in 1993. Today, our leadership extends much further, to social media measurement, paid-search optimization and connecting the online and offline data silos scattered throughout organizations. We help Customers turn the data generated by their web site, blogs, online campaigns and enterprise systems into understanding of their customers and, ultimately, business opportunity. Our people and products help Customers answer complicated business questions – rather than disguise incomplete answers in colorful charts and graphs.

To help us continue to deliver world-class solutions, Webtrends is seeking a talented and motivated Agency Program Director. Reporting to the Vice President, Partnerships, this individual will operate in a fast-paced, exciting environment with a cross-functional team to lead key initiatives that have a significant impact on the overall success of Webtrends—and a big impact on the advertising and marketing industry as a whole. Apply today at one of the most innovative technology companies in the Pacific Northwest.

Primary Responsibilities:
The Agency Program Director is responsible for increasing product revenue, supporting and retaining our customers with certified expert support, growing a partner ecosystem that supports our customer’s needs, improving data integration capabilities for our customers, and developing a secondary sales channel for cross sell and up-sell through agencies.

Spanning a wide-range of activities, the Agency Program Director will be tasked with the following:

• Work closely with Channel Sales team and Partner Program to capture business requirements for agency partners
• Build training courses and requirements for agency certification
• Business owner of development and certification of Agency program
• Liaison for partner team, sales teams and agencies to present program
• Develop a comprehensive program guide outlining partnership requirements, benefits
• Develop and support program enablement for agencies
• Owns senior level agency relationships and works to contribute strategic value beyond day-to-day operations
• Proactively identify agency risks or opportunities and manage agency teams to effectively respond to client needs
• Recognized industry thought leader. Extensive network and capable of broadening that network of agencies and contacts
• Provide thought leadership to help guide agencies in the digital space
• Acquire and develop long-term relationships with key strategic agencies at the executive level

Qualifications:

• 15+ years of related industry experience, preferably consulting, interactive, agency or direct marketing experience
• College degree required, MBA or other advanced degree preferred
• 12+ years of demonstrated track record of developing senior level client relationships - strong client references are necessary
• Proven experience in managing teams and in working cross functionally across an organization
• Strong knowledge or experience in marketing and advertising, with particular emphasis on interactive media, direct marketing, strategy, analytics, technology, and new emerging trends

General Skills and Knowledge:

• Creative thinking and analytical problem solving
• Strong interpersonal and communication skills
• Ability to collaborate effectively at all levels and functions
• Strong client-service orientation
• Track record of leadership, coaching and mentoring abilities
• Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
• Sound business acumen; strategic skills
• Ability to lead a team effectively and provide direction to other members on the team
• Strong negotiation skills
• Industry experience with digital transformation solutions

Working Conditions:
The position is located in downtown Portland. Travel is required and will vary with projects but should not exceed 30%. Incumbent must pass background check.

Position Type:

• Full-Time/Regular

WebTrends is an equal opportunity/affirmative action employer supporting workforce diversity. m/f/d/v.