Technical Support

You can reach out to us 24/7. We offer self-help support options as well as online and phone assistance. Ask questions, engage with other users and find the software and downloads you need to keep your digital marketing efforts going strong.

Self Help

Select one of the following support resources:

Knowledge Center

Get up to speed on best practices, see how-to articles, search answers to common technical questions and view our most popular articles.

Software Center

Find product documentation as well as download and upgrade information.

Technical Product Help Center

Find product-specific guides, how-to’s and other resources for getting started with Webtrends products.

User Forums

Get help or share ideas with a community of your fellow Webtrends users.

Online and Phone Help

Online Support Center

Log in

Sign in to log a service request or check a case status.

To request a support center account click here.

Call Technical Support

Get info